Message from our Chief Executive
Barbara Spicer CBE
I strongly believe there are two things that are most important to the well being of any individual - a decent home you can call your own, and a real job.
Welcome to Plus Dane’s annual report for the 2016/17 financial year. In this year’s report, after a significant period of change over the last three years we wanted to tell some of the stories of colleagues who work all year round delivering for our tenants and customers with passion and dedication; all committed to our social purpose and all of the belief that everyone deserves a roof they can afford over their head.
My own story is very similar; I strongly believe there are two things that are most important to the well being of any individual - a decent home, and a real job. I would like to think that I have spent the vast majority of my career focused on trying to deliver those things for, and with, people who sometimes find it hard to deliver them for themselves, and to use those two levers successfully to create sustainable communities.
I started my career many years ago in the housing sector working with individual communities and housing co-ops. Housing has been a constant thread throughout my working life and I was immensely proud three years ago to have the opportunity to come back to an association and head up Plus Dane. Having grown up in a council house I know first-hand the importance of having a place to call home where you feel safe and secure and I’m pleased that this is also the view shared by our Board and is at the forefront of our strategic direction.
I receive lots of communication from tenants and customers both good and bad and the thing that gets me out of bed each morning is trying to put right what we get wrong and trying to do more of the things we get right. There is no greater feeling than when I read a letter from a tenant who has had their quality of life transformed by something we have done for them. It fills me with pride to know that as an organisation we are all focused on making a difference to people's lives.